Just got charged $90 by Bank of America

I am feeling quite frustrated by Bank of America right now.  They charged me $90 just to tell me what my payoff balance was on my mortgage.  These little fees add up, and they are so frustrating.  Shouldn't it be free to tell me, in writing, how much I owe?  Why can't I just get an email telling me how much I owe, without having to pay a bunch of money?  What a rip off.

So, I'll be looking for a new bank.